Thinking outside of the box: why this Cape Town hotel launched a cleaning service

The Peninsula All-Suite Hotel in Sea Point has launched a professional off-site cleaning and maintenance service to help retain their employees.


“With domestic travel prohibited and borders closed to international guests, we’ve had to think outside the box by creating opportunities to generate additional income for our staff,” says Chris Godenir, General Manager of The Peninsula All-Suite Hotel.

According to the Tourism Business Council of South Africa (TBCSA) over 600,000 employees in the tourism sector have claimed UIF TERS, but this lifeline will only be available until 15 August 2020.

Cape Town Hotel launch cleaning service
CT

“With hygiene, health and safety a strong need during COVID-19, and my team having the necessary skills, expertise, and equipment, it made sense for us to extend this service to our local community instead of waiting for business to come to us,” explains Godenir.


The Peninsula’s new off-site service includes the professional cleaning of local offices, business operations and places of residence such as apartments and houses within a 5km radius of the hotel. A three-hour clean will cost R350 and includes the transport of two staff members with their necessary personal protective gear, as well as all of the detergents and cleaning equipment.


As an additional value-add, The Peninsula is offering a laundry service for difficult to clean household items such as curtains, bedding, and cushions, which can be washed and folded at R50 per kg, including collection and delivery. A full decontamination can also be arranged by special request as well as a ‘handyman’ service to assist with any additional maintenance
issues.


“While the team cleans your house or office, you can come through to The Peninsula and keep working. The coffee is always fresh, and we have a generator if you’ve been hit with load shedding,” says Godenir. Aside from launching the cleaning service, management has also set up dedicated workstations on-site as well as converting self-contained ground floor (ocean-view) suites into offices for remote teams looking for a change of scenery.

For more information contact Brynn Rorich, Guest Services Manager, at +27 (0)21 430 7777 or [email protected]

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn

Collaborative initiative by:

Newsletter